Pro2col provide direct support services to customers with either Telephone Support or Next Business Day maintenance contracts.  Pro2col Support contracts can only be purchased with specific products from our portfolio. Please refer to the 'Pro2col Support' section in the table below for full details of the products we support. 

VENDOR SUPPORT

We also offer direct vendor support packages, whereby the product manufacturer must be contacted directly in the event of a support query.  If you require support from any of the vendors listed in the 'vendor support' column below, simply click on the corresponding link for details of their contacts and procedures.

PRO2COL SUPPORT			VENDOR SUPPORT
	MoveIT Central Corporate MoveIT Central Enterprise MoveIT DMZ			WS FTP Server Contact Details & Support Procedures
	GlobalSCAPE EFT Server GlobalSCAPE Mail Express			Contact Details & Support Procedures
	GoAnywhere Services			Contact Details & Support Procedures
	FileCatalyst Workflow FileCatalyst Webmail FileCatalyst Direct			Contact Details & Support Procedures
	Hermstedt StingRay			Contact Details & Support Procedures

CoNtacting pro2col support

If you have a Pro2col Telephone Support or Next Business Day maintenance contract, please ensure that you have your contract number available when contacting the Support Department.

Telephone: 0333 123 1260

Email: support (@) pro2col.com

Click here information about our remote support services.