Support

Pro2col provide direct support services to customers with either Telephone Support or Next Business Day maintenance contracts.  Pro2col Support contracts can only be purchased with specific products from our portfolio. Please refer to the 'Pro2col Support' section in the table below for full details of the products we support. 

 

VENDOR SUPPORT

We also offer direct vendor support packages, whereby the product manufacturer must be contacted directly in the event of a support query.  If you require support from any of the vendors listed in the 'vendor support' column below, simply click on the corresponding link for details of their contacts and procedures.


PRO2COL SUPPORT VENDOR SUPPORT

Ipswitch Logo

MoveIT Central Corporate
MoveIT Central Enterprise
MoveIT DMZ
Ipswitch Logo WS FTP Server

Contact Details & Support Procedures

GlobalSCAPE Logo

GlobalSCAPE EFT Server
GlobalSCAPE Mail Express 

  JSCAPE Logo Contact Details & Support Procedures
Linoma Software Logo GoAnywhere Services   BDS Logo Contact Details & Support Procedures
FileCatalyst Logo FileCatalyst Workflow
FileCatalyst Webmail
FileCatalyst Direct
  Aspera Logo Contact Details & Support Procedures
StingRay Logo Hermstedt StingRay   Data Expedition Logo
Contact Details & Support Procedures

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CoNtacting pro2col support

If you have a Pro2col Telephone Support or Next Business Day maintenance contract, please ensure that you have your contract number available when contacting the Support Department.

Telephone
: 0333 123 1260

Email: support (@) pro2col.com

Click here information about our 
remote support services.

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