If your customers are Corporate, Government, Financial or Health Care there is a good chance are that some of the data that you will be exchanging with them will be of a sensitive nature. This could be patient records, customer data or financial information and given the sensitivity of this information and some of the high profile blunders and data leaks in recent years these companies are cracking down on security.
When chosing a file transfer solution its important that you find a solution that not only offers you the functionality and delivery protocols that you require but also passes any security requirements that your customers may have when sending files over the Internet. The USA market is a little ahead of us in specifying standards for exchanging data over the Internet, in part due to the increased data leaks and the increased exposure of these leaks. Some of the standards that aren't particularly relevant here but are likely to be adopted are the Sarbanes Oxley Act, HIPPA and more likely to be adopted in the near future FIPS-140. A number of these specifications detail how a company should address sending files over the Internet from a procedural point of view, what delivery protocols are accepted and what tracking and logging should take place in order to provide a complete audit trail of who did what and when.
With the range of file transfer software and appliance based solutions in the market which should you chose? Well in all honesty there isn't a right or wrong answer. If they have the secure delivery protocol then you're half way there. Tracking and logging should be standard with today's file transfer solution and if yours doesn't provide this then you've got no comeback when something does go wrong. In the event that you're looking for a file transfer solution and you'd like some assistance in identifying the right solution for you then speak to Pro2col. We have a range of products that provide security of data in transit, secure appliances to secure your network and all of our enterprise solutions provide full tracking and logging as standard. If we haven't got the right solution for you we'll tell you but we can cater for most customers secure file transfer requirements and look forward to hearing from you soon.